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Edward Service Group is a full service arepair center and diagnostic service
premium provider, located in CIty of Industry, California. We specialize in the
repair to component level and maintenance of a wide variety of industrial
electronic apparatus, equipment and products.
Edward Service Group is a full service repair center and diagnostic service
premium provider, located in City of Industry, California. We specialize in the
repair to component level and maintenance of a wide variety of industrial
electronic apparatus, equipment and products.
Our mission is to provide “3B” (i.e. Best Quality, Best
TAT, Best Solution) excellence service to all our
customers and clients by insuring continued operation of their valuable assets
to factory specifications, eliminating new equipment expenditures.
Our motivation comes from solving our customer’s electronic problems by using
our will to overcome all obstacles. Edward Service Group exists (more than 20
years) because our customers appreciate our dedication and resolution. “3B” is
Edward’s registered trademark, which stands for:
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The ‘Best’ Quality
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The ‘Best’ Turn-Around-Time
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The ‘Best’ Solution
Guided by these “3B”, Edward Service Group is committed to Respect, Integrity,
Responsibility, Individuality and Satisfaction in the provision of a
comprehensive range of electronic repair services. Hence, we are committer to:
Respect in the uniqueness of each
person we serve, put our best manners forward in our customer’s opinions and
concerns, and also build positive, lasting relationships with our customers.
Integrity in dedication to the
highest quality of repair service delivered with a sense of warmth,
friendliness, consistency and honesty.
Responsibility in meeting or
exceeding customer’s needs, a commitment is also made to environmental care
during each phase of the lifecycle from development to recycling.
Individuality in the care and
services we provide, by offering distinctive and outstanding service
techniques. The advanced technologies are translated into great value for our
customers through our professional solutions.
Satisfaction in excellent service
we deliver. We are sufficiently gratified in performing cost effective on
competitively priced services as well as considerable saving versus the cost of
new equipment or manufacturer’s repair charges.
For the past 25 years, Edward Service Group has been
following those 3B guiding principles and achieving our committed five
long-term positive goals.
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