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Edward Service Group - Your Service Center for All Electronic Repair Needs


Edward's Mission Statement

Edward Service Group is a full service arepair center and diagnostic service premium provider, located in CIty of Industry, California. We specialize in the repair to component level and maintenance of a wide variety of industrial electronic apparatus, equipment and products.

Edward Service Group is a full service repair center and diagnostic service premium provider, located in City of Industry, California. We specialize in the repair to component level and maintenance of a wide variety of industrial electronic apparatus, equipment and products.

Our mission is to provide “3B” (i.e. Best Quality, Best TAT, Best Solution) excellence service to all our customers and clients by insuring continued operation of their valuable assets to factory specifications, eliminating new equipment expenditures.

Our motivation comes from solving our customer’s electronic problems by using our will to overcome all obstacles. Edward Service Group exists (more than 20 years) because our customers appreciate our dedication and resolution. “3B” is Edward’s registered trademark, which stands for:

  • The ‘Best’ Quality
  • The ‘Best’ Turn-Around-Time
  • The ‘Best’ Solution

Guided by these “3B”, Edward Service Group is committed to Respect, Integrity, Responsibility, Individuality and Satisfaction in the provision of a comprehensive range of electronic repair services. Hence, we are committer to:

Respect in the uniqueness of each person we serve, put our best manners forward in our customer’s opinions and concerns, and also build positive, lasting relationships with our customers.

Integrity in dedication to the highest quality of repair service delivered with a sense of warmth, friendliness, consistency and honesty.

Responsibility in meeting or exceeding customer’s needs, a commitment is also made to environmental care during each phase of the lifecycle from development to recycling.

Individuality in the care and services we provide, by offering distinctive and outstanding service techniques. The advanced technologies are translated into great value for our customers through our professional solutions.

Satisfaction in excellent service we deliver. We are sufficiently gratified in performing cost effective on competitively priced services as well as considerable saving versus the cost of new equipment or manufacturer’s repair charges.

For the past 25 years, Edward Service Group has been following those 3B guiding principles and achieving our committed five long-term positive goals.


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